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FAQ's
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| A) Our Sales/Shipping Policy | |
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We strive to ship all orders the same business day they are received. The cut-off time for shipments is 3PM EST (GMT -5). Orders processed after the daily cut-off time or on weekends will not guarantee that they will ship until the following business day assuming enough stock is available at the time of order processing. If an item is not in stock, you should be notified of the product's status within fourty-eight hours. Shipping is by the carrier of the customer's choice or UPS. A Customer may arrange pickup for an item by the carrier of their choice. We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, damages related to this agreement. |
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| C) Payment Options | |
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Select the option most suitable to you in the "Payment Method" area while creating an order. If you need any further assistance, please contact our Customer Service Department.
Our online orders are placed using a credit card. We accept American Express, Discover Card, Visa and Master Card. If you prefer to not pay by credit card, you can pay by Wire Transfer or ACH. Please contact sales for International Orders. Our wire transfer information is: |
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| D) Pricing And Discount | |
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The price for each and every item on our online store has been carefully decided to make sure that you get the best deal in town. We also offer huge discounts on almost all the listed items for both guest users and registered customers. Of course, to get a better discounted price you must be a registered customer. If you are a reseller, please fill out our resller application.
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| E) Tracking your Order | |
| There are a couple of ways to look up your order. First, if you know your order number and type of transaction (i.e. orders, quotations or returns), you'll enter the order number and click on the "Submit" button. Second, if you want to view multiple orders, or can't remember the order number, enter the purchase order number or select the display type from the drop-down list and choose the desired dates. All of the orders you've placed with us since March 2008 (both through the web and through other means) are listed. Click on the number of the order you want to check, and the order details will be displayed along with any tracking numbers for the shipments that have been sent. To track the shipment, you must go to the web site of the shipping carrier. If the tracking number provided is highlighted, click on it, and it will take you to the appropriate tracking website. | |
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| F) Is Registering Required? | |
| Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us. | |
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| G) How Do I Order Without a Credit Card? | |
| Please email Sales. | |
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| H) Our Privacy Policy | |
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QuickLink Wireless will never disclose individually identifiable information about its users and customers to any third party, ever. What we collect QuickLink Wireless collects only individually identifiable information absolutely necessary for the transaction or our internal records. We collect the domain names and email addresses of visitors to our web page, the email addresses of those who communicate with us via email, aggregate information on what pages customers access or visit, and any information customers volunteer. Our site uses an order form for customer purchases. Financial information, such as a credit card number, is used for order processing only. Through this form, we also collect contact information. This is used to send the orders, our newsletter and information to our customers. The customer's contact information may also be used when there are questions regarding an order. Users may decline future mailings. What we do with it The information we gather is used in-house to help us create a better and more effective shopping experience for our customers. Understanding typical navigational patterns helps us improve website flow and efficiency. Understanding typical purchase patterns helps with inventory control and new product additions. Security We have taken great measures to ensure this site has the security necessary to protect the loss, misuse and alteration of the information under our control. This site uses a properly installed, uncompromised secure server (SSL) to capture financial information. Contacting QuickLink Wireless If you have any questions about this privacy statement, the practices of this site, or anything else, you can contact us at: sales@quicklinkwireless.com |
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| I) Secure Shopping | |
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A Good Place To Shop We want you to have an excellent shopping experience at QuickLink Wireless. Your privacy is secure as we will never share your information with any third party. Furthermore, our customer service is top of the line.
We Guarantee Your Security
Transaction Security
BBB Member
Our Service is Certified
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